Design, develop, and test firmware features for the SFA storage controllers. Isolate and resolve defects. Collaborate with local and remote team members. Be involved with all phases of the development life cycle including design documentation and unit test implementation as required. Be involved with the design of new SFA platforms. Requirements BS or MS in computer scien

Always take care of the customer. Customer Satisfaction is job #1. Leverage internal technical expertise, knowledge base, scripts, log files, and other internal tools, to provide the most effective solutions to customer issues. Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans Escalate cases to other more

Become an expert user of EXAScaler and Lustre. Triage, diagnose, and troubleshoot network related issues with the EXAScaler appliance and Lustre file system in production customer environments. Provide technical support to Professional Services, Customer Support, and directly to customers. Provide hands on assistance with field escalations. Design and deploy internal lab

CI/CD Automation framework improvement, maintenance and triaging. Development and implementation of processes for improvement in testing. In depth traceback analysis for triaging pipeline failures. Jenkins maintenance including hardware and software to support pipeline. Improvements/maintenance of user tools and interfaces. Participation in scrum team for Continuous Integ

Serve as the technical point of contact for DDN's high priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehen

Serve as the technical point of contact for DDN's high priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehen

Work closely with DDN Support, product Management, Engineering, Support and other shared resources to ensure the success and business continuity of an assigned customer account. Work to support project management, technical account management interfacing with the customers Site Reliability Engineering team (SRE). Define and document processes and best practices. Ensure th

Lead Software Engineer Event Streaming Job Locations US Job ID 2024 4662 Name Linked Remote `US Country United States Overview DDN Storage is seeking great candidates to join our dynamic team of passionate customer enabling technologists! This is an incredible opportunity to be part of a company that has been at the forefront of AI and high performance data storage innova

Staff Software Engineer Job Locations US Job ID 2024 4663 Name Linked Remote `US Country United States Overview DDN Storage is seeking great candidates to join our dynamic team of passionate customer enabling technologists! This is an incredible opportunity to be part of a company that has been at the forefront of AI and high performance data storage innovation for over t

for this role include but are not limited to Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training and support. Act as the DDN account executive interface for determined individual accounts and provide the central point of contact for channel generated opportunities within DDN AE assigned accounts. Establish th

for this role include but are not limited to Assist in closing new business opportunities by helping Sales qualify, identify, and close new opportunities. Demonstrate a thorough technical and business understanding of clients' needs, including how those pertain to DDN products and services. Understand the DDN sales process and how to maximize company resources to close acc

for this role include but are not limited to Drive new business through strong partner and customer contacts and industry knowledge. Create and maintain a customer pipeline, hitting revenue goals and growing the territory. Meet committed sales numbers on a quarterly basis. Build relationships with Channel and OEM partners to grow brand presence to end users. Establish exec

Serve as a technical liaison between DDN Storage and our federal government customers, building strong relationships and developing a deep understanding of their mission requirements, technical challenges, and success criteria. Collaborate with federal customers to design and implement advanced storage solutions that leverage DDN Storage's industry leading products and te